TS&E

Technical Service and Equipment

Our aim is to offer a high level and value added service both to internal and external clients regarding cool drinks equipments and the activities of customer services.

This objective is reached:
• Managing all the equipments cold drink used by our
• Supporting the sales force through a National Call Center
• Offering to our clients a teleselling service.

The path of growth in the Technical Service & Equipment function includes opportunities in the structures of Technical Service, Customer Service and Teleselling. Once acquired specific and technical skills it is possible to continue the growth both in this function or in another close to the TS&E according to the skills developed.

Competencies required:

• Attitude fro the customer service activity
• Focus on continuous improvement of processes
• Relationships and empathy
• Negotiation skills
• Knowledge of commercial processed

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